Terms and Conditions for Lalji Caterers
Last updated: February 2026
Introduction
These Terms and Conditions govern your use of Lalji Caterers' website and catering services. By accessing our website or engaging our services, you agree to these terms.
Business Information
- Business Name: Lalji Caterers
- Address: New Radhakisan Plots, Infront of GMC, Akola - 444001, Maharashtra, India
- Phone: +91 98220 66728
- WhatsApp: +91 98220 66728
- Email: laljifoodsakola@gmail.com
- Service Area: Akola and surrounding regions in Maharashtra
Services Offered
Lalji Caterers provides professional catering services including:
- Wedding catering and event management
- Corporate event catering
- Private parties and celebrations
- Custom menu planning and preparation
- On-site service and staff
- Equipment rental and setup
Booking and Payment Terms
Booking Process
- Initial enquiry via phone, WhatsApp, or email
- Menu discussion and customization
- Quotation based on guest count and menu selection
- Advance payment required to confirm booking
- Written confirmation of all details
Payment Schedule
- 50% advance at time of booking
- 50% balance 7 days before event date
- Payment methods: Cash, Bank Transfer, UPI
- All prices are inclusive of taxes
Cancellation Policy
- 30+ days before event: 80% refund of advance
- 15-29 days before event: 50% refund of advance
- 7-14 days before event: 25% refund of advance
- Less than 7 days: No refund
Service Terms
Menu and Quality
- We use fresh, high-quality ingredients
- Menu customization available based on preferences
- Food preparation follows hygiene and safety standards
- Tasting sessions available for large events
Service Standards
- Professional staff with proper uniforms
- On-time arrival and setup
- Clean and organized service area
- Proper waste management and cleanup
Client Responsibilities
- Provide accurate guest count 48 hours before event
- Ensure venue access for setup and service
- Inform about dietary restrictions in advance
- Provide necessary utilities (water, electricity)
- Secure payment of balance amount on time
WhatsApp Communication
We use WhatsApp Business API for:
- Initial enquiries and consultations
- Menu sharing and quotations
- Booking confirmations and updates
- Event coordination and reminders
- Post-event feedback and support
Standard messaging rates may apply. You can request to communicate via phone or email if preferred.
Liability and Insurance
- We maintain appropriate liability insurance
- Not responsible for venue-related issues
- Food allergies must be disclosed in writing
- Not liable for events beyond our control (weather, emergencies)
- Client responsible for venue permissions and licenses
Intellectual Property
All content on our website, including text, images, and designs, is the property of Lalji Caterers and protected by copyright laws.
Privacy and Data Protection
Your personal information is handled according to our Privacy Policy. We comply with applicable data protection laws in India.
Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or emergencies.
Dispute Resolution
- We strive to resolve issues amicably
- Disputes will be first addressed through direct discussion
- If unresolved, matters will be referred to mediation
- Legal proceedings will be in courts of Akola, Maharashtra
Modifications to Terms
We reserve the right to modify these terms. Changes will be communicated via email, WhatsApp, or our website.
Contact Information
For questions about these terms or our services:
- Phone: +91 98220 66728
- WhatsApp: +91 98220 66728
- Email: laljifoodsakola@gmail.com
- Address: New Radhakisan Plots, Infront of GMC, Akola - 444001, Maharashtra, India
Governing Law
These Terms and Conditions are governed by the laws of India. Any legal proceedings will be conducted in the jurisdiction of Akola, Maharashtra.
Acknowledgment
By booking our services or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.